Privacy Policy
Welcome to Pizza Hut Malaysia! (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. Please read it carefully.
Information We Collect
We collect information to provide and improve our services. The types of information we may collect include:
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a. Personal Information You Provide
When you use our website, you may provide us with:
- Name
- Email Address
- Phone Number
- Billing or Shipping Address
- Any other information you voluntarily submit through forms, sign-ups, or communication
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b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser type and Version
- Pages viewed and time spent on pages
- Cookies and tracking data
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c. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Analyze website performance
- Personalize content
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our services
- Communicate with you, including customer support
- Process and manage transactions (if applicable)
- Send updates, marketing, or promotional content (you can opt out at any time)
- Monitor and analyze usage and trends
- Detect, prevent, and address technical or security issues
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share it only in the following situations:
- Service Providers: With trusted third-party vendors who help us operate our website or provide services on our behalf (such as hosting, analytics, and payment processing).
- Business Partners: With partners when you have given us your explicit consent to do so.
- Legal Requirements: When required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
All third parties are required to protect your data and use it only for legitimate purposes in accordance with this Privacy Policy and applicable laws.
Data Security
We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or update of your information
- Request deletion of your personal data
- Object to or restrict certain processing of your data
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at: support@mypizzahut.com.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of every site you visit.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us, and we will take steps to remove such information from our systems.
International Data Transfers
If you access our website from outside Malaysia, your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.
Changes to This Privacy Policy
We reserve the right to amend this Privacy Notice from time to time without prior notice. We advise you to check our website for this Privacy Notice regularly. Your continued use of our website after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions, complaints, or require further information about the personal data/information we hold or how your personal data/information is collected and used that is not explained in this Privacy Notice, please contact or write to us. Our contact details are as follows:
| Address | QSR Brands (M) Holdings Bhd, Group Risk & Compliance Department, Level 13, Menara QSR, V-Square @ PJ City Centre, Jalan Utara, 46200 Petaling Jaya, Selangor Darul Ehsan |
|---|---|
| Phone No. | +603 - 7682 8438 |
| pdp.compliance@qsrbrands.com.my |
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